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Map: How to get to American Citizen Services at 21 Novinskiy Bulvar

Consular Posts in Russia

The Embassy and all our Consulates are closed on both U.S. and Russian Holidays.

Click one of the post names below to learn its business hours, how to contact the post after business hours, and how to make an appointment for services.




ACS, U.S. Embassy Moscow

American Citizen Services
21 Novinskiy Bulvar
123242 Moscow, Russia

Tel: +7 (495) 728-5577
Fax: +7 (495) 728-5084

These numbers are NOT for visa inquiries.

Moscow is 8 hours ahead of Washington.


The nearest metro station is "Barrikadnaya" (1) or "Krasnopresnenskaya" (2). You have to walk towards "Sadovoye Koltso" highway (3) and turn to the right. The Embassy building (5) is next to the Shalyapin museum (4) (see map above).

Please enter through the archway and look for the red sign indicating "U.S. Citizens".



If you are an American citizen, or you are calling about an American citizen in an after-hours emergency, please call +7 (495) 728-5000. Ask to speak with the Embassy Duty Officer.

All services are provided by appointment only

Operation Hours


9:00 am - 11:30 am and 2:00 pm (notarial services only), by appointment only.


9:00 am - 11:30 am, 2:00- 3:00 pm (CRBA applications only) and 2:00 pm (notarial services only), by appointment only.


9:00 am - 11:30 am and 2:00 pm (notarial services only), by appointment only.


9:00 am - 11:30 am, 2:00- 3:00 pm (CRBA applications only) and 2:00 pm (notarial services only), by appointment only.


Emergency appointments only.

Please make an appointment online (Except for emergencies only)

Federal Benefits
Please call +7 (495) 728-5577 to schedule your appointment.



ACS, U.S. Consulate General Saint Petersburg

For emergency assistance after hours, American citizens may call +7 (812) 331-2600 to speak to the duty officer. You may also contact the Bureau of Consular Affairs of the U.S. Department of State for assistance at 888-407-4747 (U.S. toll free number) or at 317-472-2328 (from overseas).

American Citizens with an emergency during regular office hours (Monday-Friday: 9am-5:30pm, excluding Russian and U.S. holidays) are welcome to telephone the American Citizen Services Unit at +7 (812) 331-2600.

Location and Contact Information

U.S. Consulate General
American Citizen Services
15 Furshtatskaya St.
St. Petersburg
191028, Russia

Fax: +7 (812) 331-2646
Emergency telephone (24 hours): +7 (812) 331-2600

Non-Emergency Telephone Inquiries

Tel.: +7 (812) 331-2600
Monday, Tuesday, Thursday, and Friday: 9:30am-12:30pm
Wednesday: 3pm-5pm

Working Hours

Non-emergency services by appointment. To schedule an appointment, please, click here.

The American Citizen Services Section is closed on Russian and American holidays.

Saint Petersburg is 8 hours ahead of Washington.


ACS, Consulate General Yekaterinburg

Hours of Operation

Emergency Issues:
Monday – Friday 8:30 am - 5:30 pm, excluding Russian and U.S. Holidays. For more information, please, click here.

Non-Emergency Issues (by appointment only):
Wednesday Open 2:00 pm - 4:00 pm
Friday Open 9:00 am - 12:00 pm, 2:00 pm - 4:00 pm, excluding Russian and U.S. Holidays.
Appointments may be made by calling the ACS Unit at +7 (343) 379-3001.

U.S. Consulate General
American Citizen Services
15a Gogol St.
Yekaterinburg, 620151

Tel.: +7 (343) 379-3001
Fax: +7 (343) 379-3001, ext. 145

Yekaterinburg is 10 hours ahead of Washington.


 ACS, Consulate General Vladivostok

American Citizen Services Public Hours

Monday-Thursday 14:00-16:30, Friday 10:00-12:00. The U.S. Consulate is closed on all Russian and American holidays.

Email the Consular Section at

Telephone: 7- (4232) 30 00 70, fax 7-(4232) 30 00 91


Appointment System for American Citizen Services

The U.S. Consulate General in Vladivostok has introduced an Appointment System for all services, including passport renewals (and passport extra pages), birth registrations, notarial services, adoption pre-processing interview and general inquiries. Please make your appointment before you visit the Consular section. Appointments may be made at any time via the link below. Appointments are available Monday through Thursday from 14:00 to 16:30, Friday from 10:00 to 12:00. For details, or to make an appointment, please, follow the link Make Appointment.




Important Information

Please be advised that American Citizen Services will be closed for public services on Friday, 25th of March.


Citizen Services