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Canceling/Replacing Lost/Stolen U.S. Credit Cards and Travelers’ Checks
 

Visa

Report lost of stolen Visa card calling Visa Global Customer Assistance Services toll-free 1-800-847-2911 or

Traveling outside the United States  

Outside Moscow Moscow and St. Petersburg
8-10-800-110-1011
866-654-0164 (Await second dial tone)
(495) 363-2400
866-654-0164 (Await second dial tone)

 

Callers in certain countries dialing these numbers from mobile or hotel phones might be charged fees. If you experience difficulties using any of the toll-free numbers, call direct 1-410-581-9994.

Report lost or stolen travelers checks, suspected identity or e-mail fraud http://usa.visa.com/personal/security/get-help-now.html  

MasterCard

Loss or theft of a credit card can be reported calling 1-636-722-7111 in the United States or the bank that emitted the lost card.  
 
American Express

Loss or theft of a credit Card may be reported via telephone at (495) 933-66-36 (9 a.m. – 6 p.m.) in Moscow, or 800-992-3404 and 336-393-1111 in the United States.

Loss or theft of Travelers Checks may be reported via telephone at (495) 580-9449 in Moscow or (44)(127) 357-16-00 in London.  

Diners Club

Loss or theft of a credit Card may be reported via telephone in Moscow at (495)745-84-07.