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U.S. Citizen Services

The U.S. Embassy’s American Citizen Services (ACS) Unit exists to serve Americans traveling or residing in Russia. Our primary goal is to meet the needs of American citizens while providing them with premier customer service.

ACS provides emergency services to Americans in cases of arrest, death, crime victimization, repatriation, medical evacuation, temporary financial assistance and welfare-and-whereabouts cases.

We assist in non-emergency matters of birth, identity, passport, citizenship, registration, judicial assistance, and estates.  ACS can facilitate the transfer of funds to Russia to assist U.S. citizens in need, repatriate the remains of loved ones who have died, assist with medical bills, assist victims of crime, and help U.S. citizens who are detained by local authorities.  In other words, ACS is here to assist you and your family whenever and wherever we can.

Important Information

Passports for Minors: As of February 1, 2008, the two-parent consent requirement for all passport services will be extended to include all children under age 16. This requirement is currently in effect for all children under age 14. Either both parents must be present to provide signatures at the time of passport application, or the absent parent must complete a notarized statement of consent. Alternately, the applying parent may present a death certificate or sole custody order for the child. Please see our section on Passports for Minors.

Voting Information: U.S. Citizens in the Russian Federation should be aware that many U.S. States will be holding primary elections in January and February, including 15 States on February 5. To find out more, please see our Voting Information page.