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Our Consular Section is operating normally at this time. Applicants should attend any visa interviews they have scheduled with the U.S. Embassy or Consulates in Russia.
The U.S. Department of State is currently experiencing technical problems with its visa system, which are affecting global operations. This issue is worldwide and is not specific to any particular country or visa category. We recognize and deeply regret the inconvenience to travelers. We are doing everything possible to return passports with visas as soon as we are able to complete processing. We regret that we are currently unable to predict how long the delay will be.
Applicants who interviewed with the U.S. Embassy/Consulate after July 21 and would like their passports temporarily returned to them without the U.S. visa may contact the Embassy or consulate where they applied, via email to firstname.lastname@example.org for Moscow, email@example.com for Yekaterinburg and firstname.lastname@example.org for Vladivostok with RETURN PASSPORT in the subject line of their message, and include their full name and date of birth as they appear in their passport, and passport number in the body of the message.
Applicants who have an urgent need to travel to the United States may contact Contact the Embassy or consulate where you are planning to apply, via email to email@example.com for Moscow, firstname.lastname@example.org for Yekaterinburg and email@example.com for Vladivostok with URGENT TRAVEL in the subject line of their message, and include their full name and date of birth as they appear in their passport, passport number, and nature of the emergency in the body of the message. Please understand that only true emergencies of an extraordinary humanitarian nature, essentially life or death circumstances, can be considered for exceptional handling.
We appreciate your patience as we work to resolve this matter and apologize for the inconvenience.